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Siilo Technical Issue - resolved

We have resolved our technical issue! We sincerely apologise for any inconvenience you may have experienced.

The technical issue has been resolved. Thank you for your patience.

We are doing our best to keep you informed and up to date on this current technical issue. We sincerely apologise for this interruption to your workflows. Just to make sure all users are up to date on current status, see below.

Developments:

15:34 - Issue resolved. All users should be back online shortly.

15:06 - We are slowly coming back online across the platform, but it may take some time.

14:33 - Issue isolated, we are working on addressing it for all users.

14:18 – First instance of the issue has been reported. Users note that there is difficulty connecting to the Siilo app and to Siilo Web, receiving a no network” warning. Messages appear to be frozen in time, and Siilo Web presents as a blank grey screen.